I haven't posted anything here in a while but over the last month or so I've had an experience with AT&T that is so disquieting that it has caused myself and everybody in my household to shake our heads in utter disbelief. For decades, Americans have been conditioned to practically expect poor customer service and even borderline unethical business tactics but my recent interaction with this firm was so terrible that it truly bordered on the bizarre and surreal. At this point I wonder how this company even keeps its doors open and I also would like to know how many others have shared this type of experience. It was all so bad I actually started taking notes, but where do you go with this information? Hopefully, you'll follow me over the fold.
↧